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I can see the importance to upkeep your accounts regularly, @pmcdonald1.
If the account that you are reconciling is set up for bank feeds, clicking the Matched button will automatically select all the transactions that were downloaded.
If you are getting the same result even after setting up your bank feeds, it may be caused by data damage. Let's perform some troubleshooting steps to resolve this.
You'll need to run the verify/rebuild tool to detect the data damage.
For more details about adding and matching Bank Feed transactions, refer to this link: Bank Feeds.
If you need further assistance, please don't hesitate to comment below. I'd be glad to help you out.
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Thank you! The data was damaged and once I ran the rebuild, the problem was solved.
Thank you so much! The data was damaged and after I ran the rebuild, the problem was solved.