cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

I'm not finding my deposit in QB but I see the individual payments and they are no longer available to add to a deposit. How do I find the bank deposit?

 
1 Comment
Highlighted
Moderator

I'm not finding my deposit in QB but I see the individual payments and they are no longer available to add to a deposit. How do I find the bank deposit?

It's nice to see you again the Community, @corinthia.

 

I'm here to help locate the bank deposits in your QuickBooks. Since the individual payments are no longer available to add to a deposit, then someone may have included or combined the payments and deposited it to your business account.

 

You can check your payment transactions and verify if there's a deposit status attached. This is located under the Customer field of the received payment. I've attached a screenshot for your reference.

 

 

 

 

If the payment was deposited, you can click the More option at the bottom and check the Audit history for more information. 

 

 

Also, you can check your Audit Log to keep track of your activities and view who made changes to your company. 

 

Let me know how it goes. I'll be here to help you further if you have additional questions. Have a nice weekend!

Need to get in touch?

Contact us