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Hey there, phiste0.
Which bank are you having a problem with? Did you encounter any errors? If you have, the following articles list different bank error codes and detailed troubleshooting steps to resolve them:
Fix Online Banking Errors in QuickBooks Online (QBO).
What to do if bank transactions won’t download or there's a bank error.
In the meantime, we can perform a manual update to refresh the connection between your bank and QuickBooks Online. See the steps below:
Alternatively, you can download transactions from your bank’s website into QuickBooks using our WebConnect feature.
To help you manage and organize your bank transactions, see the following recommended resources below:
Match and categorize bank transactions in QuickBooks Online.
Assign, categorize, edit, and add your downloaded banking transactions.
You can always leave a reply below if there's anything else I can help you with. I'll be here to provide additional assistance. Have a nice day!