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I'm trying to reconcile 2019's transactions (bad I know), a sale on 3/28/19 Square CC partially posted on March 29 then the rest on 4/1. I couldn't reconcile due to this issue and I tried to resolve it myself but it made worse now. HELP PLEASE!

 
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QuickBooks Team

I'm trying to reconcile 2019's transactions (bad I know), a sale on 3/28/19 Square CC partially posted on March 29 then the rest on 4/1. I couldn't reconcile due to this issue and I tried to resolve it myself but it made worse now. HELP PLEASE!

Thank you for posting, @Jan H - WY

 

You'll just have to create an invoice for this transaction and then receive the payment. 

 

To create an invoice:

 

  1. Go to the Customers menu and select Create Invoices.
  2. Click the Customer:Job drop-down arrow to select the customer from the list.
  3. Make sure to set the correct date from last year. 
  4. Add all the necessary information. 
  5. Click Save & Close once you’re done.

Then, record the payment twice. One from March and the other is on April 2019. 

 

To record a payment toward an invoice:

 

  1. Go back to Customers menu and then Receive Payments.
  2. Click the Received From drop-down arrow and select the customer.
  3. Set the date of the first payment and enter the payment received on March 29 under the Payment column.
  4. Choose the bank account into which to deposit this payment.
  5. Click Save and close once you’re done. 

You can perform the same steps to record the payment received on April. 

 

From here, those amounts will now appear on March and April 2019 to reconcile those transactions. 

 

Check these articles for more information on how create the invoice and receive the payment: Accounts Receivable workflows in QuickBooks Desktop.

 

Here's an article on how to fix issues when you're reconciling in QuickBooks Desktop.

 

Let me know if there's anything that I can help in reconciling your account. I'm always glad to help in any way I can. 

Highlighted
Level 1

I'm trying to reconcile 2019's transactions (bad I know), a sale on 3/28/19 Square CC partially posted on March 29 then the rest on 4/1. I couldn't reconcile due to this issue and I tried to resolve it myself but it made worse now. HELP PLEASE!

An invoice for $241 on 4/11/19 shows it paid when I search for the invoice but it does not appear in the reconciling screen.   I looked clear through the months to see if I got the payment date wrong but to no avail. What could be the issue?

Jan H - WY

Highlighted
Level 1

I'm trying to reconcile 2019's transactions (bad I know), a sale on 3/28/19 Square CC partially posted on March 29 then the rest on 4/1. I couldn't reconcile due to this issue and I tried to resolve it myself but it made worse now. HELP PLEASE!

An April 11, 2019, transaction for $241 shows up as paid when I Find in Customer Invoices but it does not show up in the Reconciliation.  I have looked to the end of the year to see if I put the wrong date on the payment but it is not there.  What could be the issue?

Highlighted
QuickBooks Team

I'm trying to reconcile 2019's transactions (bad I know), a sale on 3/28/19 Square CC partially posted on March 29 then the rest on 4/1. I couldn't reconcile due to this issue and I tried to resolve it myself but it made worse now. HELP PLEASE!

Thank you for the response, @Jan H - WY

 

The invoice will not show on the reconciliation page only the payments made. Try to process a receive payment for each invoice. Once done, go back to the reconciliation page and review if you can now see them. 

 

Here’s more information on how to receive payments for an invoice in QuickBooks Desktop: Record an invoice payment.

 

Let us know if you still have questions. I’m always here to assist. 

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