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aziggs
Level 1

I'm unable to link a second Chase credit card to my QBO account : "Business Credit Card is already linked to a bank feed."

 
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QuickBooks Team
QuickBooks Team

I'm unable to link a second Chase credit card to my QBO account : "Business Credit Card is already linked to a bank feed."

Let me provide some information about connecting your Credit Card account, aziggs. 

 

You'll encounter this error message if you connect a parent credit card account and its sub-accounts. We can only connect one account either the parent or the sub-accounts. This is because transactions are already downloaded in the parent account if it's already connected. 

 

To resolve this, just connect the account where your transactions are downloaded. If all transactions go to the parent account, we can connect the parent account. If they are downloaded to the individual sub-accounts, then connect all sub-accounts.

 

Also, some banks may show the overall bank balance at each subaccount level. This means the bank provides us with a static balance of the entire account and not the balance of each subaccount.

 

When it’s time to reconcile, you only need to reconcile the parent account because all transactions in the subaccounts roll up into it.

 

To learn more about this one, check out this article: About bank or credit card subaccount setup.

 

Visit our Banking page for more insights about managing your bank transactions. 

 

This information should point you in the right direction. Fill me in if you need a hand with matching and categorizing your transactions. Assistance is just one post away. Have a great day ahead.

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