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Johnny B1
Level 1

I need to edit a deleted already reconciled transaction-every time i click 'view' it asks me to sign in to quickbooks again I can't get past it-suggestions?

Next month beginning balance is off so I need to fix before moving on
1 Comment 1
SarahannC
Moderator

I need to edit a deleted already reconciled transaction-every time i click 'view' it asks me to sign in to quickbooks again I can't get past it-suggestions?

Hello there, Johnny B1.

 

Once a reconciled transactions are deleted, we're unable to edit them since they've been deleted in the program. What we can do is to re-enter the deleted ones to fix the balance and continue the reconciliation process for next month.
 

Also, we can log in to your QuickBooks Online account using an incognito window. It helps to identify if it's a browser-related issue about the program asking to sign in again. Please use the shortcut keys below, where you can access your QuickBooks account:
 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If you're able to at once, you can go back to a regular browser and clear its cache to prevent any unexpected behavior. You can also use other compatible browsers in QBO.

 

Here are some articles that you can check for additional information about keeping transactions and accounts accurate:

 

 

Let me know if you have other questions. Take care always.

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