cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

I need to transfer a payment from one client to another. Since it's already been reconciled, I don't want to delete the deposit.

I followed instructions on this site and did a journal entry debiting a/r for the client I need to transfer the payment from and crediting a/r for the client I want to transfer the payment to.  It says I cannot use more than one A/R or A/P account in the same transaction.

Solved
Best answer 12-10-2018

Best Answers
Highlighted
Level 15

I need to transfer a payment from one client to another. Since it's already been reconciled, I don't want to delete the deposit.

"I followed instructions on this site and did a journal entry debiting a/r for the client"

Never use a JE for AR. Those instructions are bad guidance. You are making this much harder; this is not an AR issue at all.

You don't need to delete the deposit, either.

Do it like this:

Open that deposit and where you see this entry, remove the name and "Undeposited Funds" and make this "from" an Other income or expense account as a placeholder. Save; not Save and Close. Leave this open and the amount is unchanged = will not unreconcile.

Fix the Payment and make sure it still flows to UF.

Now, go back to that Open Deposit. Use the Payments icon to select this new entry. Remove your Placeholder line entirely.

Save and close.


View solution in original post

5 Comments
Highlighted
Level 3

I need to transfer a payment from one client to another. Since it's already been reconciled, I don't want to delete the deposit.

Ya, sorry I had forgot a little how it worked! To re-add the payment, you have to click the payment button, and choose the payment from the list.

Highlighted
Level 15

I need to transfer a payment from one client to another. Since it's already been reconciled, I don't want to delete the deposit.

"I followed instructions on this site and did a journal entry debiting a/r for the client"

Never use a JE for AR. Those instructions are bad guidance. You are making this much harder; this is not an AR issue at all.

You don't need to delete the deposit, either.

Do it like this:

Open that deposit and where you see this entry, remove the name and "Undeposited Funds" and make this "from" an Other income or expense account as a placeholder. Save; not Save and Close. Leave this open and the amount is unchanged = will not unreconcile.

Fix the Payment and make sure it still flows to UF.

Now, go back to that Open Deposit. Use the Payments icon to select this new entry. Remove your Placeholder line entirely.

Save and close.


View solution in original post

Highlighted
Level 3

I need to transfer a payment from one client to another. Since it's already been reconciled, I don't want to delete the deposit.

You don't need to delete the deposit. You can just 'trick' QB's! As long as the total amount on a deposit stays the same, it won't affect the reconcile. So you can just change the 'from account' in the deposit to anything else, and resave. then you can edit the payment. Then open the deposit again, and re-add the payment, and delete the line that was there before. Then the dollar value should be correct again, so you can re-save.

Highlighted
Level 1

I need to transfer a payment from one client to another. Since it's already been reconciled, I don't want to delete the deposit.

It doesn't let me change the "from account" It says I have to delete the line. I did that and added another line to make the deposit amount the same.  I fixed the payment, but when I try to go back into the deposit and add it back using the payments received account, it says I can't use the payments received account.
Highlighted
Level 4

I need to transfer a payment from one client to another. Since it's already been reconciled, I don't want to delete the deposit.

Here's a blog post I wrote along with a video on how to fix the payment and apply it to a different customer:  http://longforsuccess.com/quickbooks-tip-how-to-edit-a-payment-that-is-already-deposited/

Video that demos how to do it:



I hope this was helpful.

Need to get in touch?

Contact us