I need to unreconcile January and February 2020 because I created a deposit which was matched and reconciled but is showing as uncleared.

Let’s fix your beginning balance, Tricia.

First of all, please prepare your bank statements in January and February. We’ll review and compare the transactions in these periods to find out why your balance is off.

Removing the R mark on your January and February transactions was correct. The second thing that you’ll want to check is the Ending Balance of your December reconciliation, which is the Beginning Balance in January. If it’s incorrect, you need to fix it first by checking all entries in December and fix the ones that were deleted, unreconciled, with changed amounts, or mistakenly added.

It sounds like you followed the steps in the article about fixing issues in reconciliation. If the December’s balance isn't off, please re-review your entries in January. The key here is your QuickBooks and bank-statement entries have to be the same.

Please feel free to share some updates as you go check your reconciliation.

I don't understand the new process of data downloading from the bank to QBs. I find the reconciliation much more difficult. I'm not sure how to do it now and I've been doing this for years. It's frustrating. I'm completely confused and need clear direction on how to proceed. I do this for two different organizations and what used to be simple is now very difficult.

Is there someone I can do a screenshare with and get some clear direction on this process? I work during the day (my real job) but work from home on Wednesdays which means I can be available around 4:30pm EST to do this.

Can someone help?

Hello, @tricia-sico.

Our goal is to make QuickBooks as a one-stop shop that's helpful and affordable. With that being said, allow me to help you ensure your beginning balance is correct while performing reconciliation.

To verify the exact date you had your last reconciliation, you can pull up your Reconciliation Report.

Here's how:

1. Go to Reports.
2. Enter Reconciliation Report in the Go to report search bar.
3. Click Reconciliation Reports.
4. Choose the account for the reconciliation report you want to view.
5. Select the reconcile period from the Period Ending.
6. Click View Report.

From there, you can see the date when your account was last reconciled.

On the other hand, to fix your beginning balance information please follow the steps below:

1. Click the Gear icon.
2. Under Your Company, choose Chart of Accounts.
3. Locate the specific account your're about to reconcile.
4. Click View Register.
5. Review the account's opening balance amount and the date.
6. Double click on the transaction to Edit it.

Once you've corrected the beginning balance information, you can now proceed with the reconciliation process. 

For future reference, you may check out these articles:

• Reconcile hub
• Tips for the year-end reconciliation
• About beginning balance discrepancies

Keep me posted on how it works on your end. I'm always here to help you ensure your accounts are accurately reconciled. Have a great day ahead!