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Level 1

I received 2 deposits into my account and do not know where they came from

Each one is for $150.00 how do I find out where they came from
1 Comment
QuickBooks Team

I received 2 deposits into my account and do not know where they came from

Let's find out where the payments came from and I'm here to help you, userfintasticcleanin.


If you're using QuickBooks Payments, you can log in to Merchant Services Center to check for those deposit transactions. 


Here's how:

  1. Sign in to the Merchant Service Center.
  2. Select the Activity & Reports tab and choose Deposits.

To check for deposits in QuickBooks Online (QBO) account, you can follow the steps below.

  1. Sign in to QuickBooks Online.
  2. Go to the Sales menu and select the Deposits tab.
  3. Select the bank deposit you want to review.

However, if you're unable to locate a deposit since a different name is entered in the transaction, you'll want to contact your bank so they can trace who made the deposits and check other deposit details. They may also require additional steps so you'll be able to know where the transaction came from.


Also, once you connect your bank accounts, QuickBooks automatically downloads your recent transactions. For reference, you'll want to add and match online bank transactions in QuickBooks. 


Feel free to let us know if you need further assistance in locating your deposits. As always, we're here to help you anytime. 

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