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Level 1

Re: I think there is a bug in my reconciliation register. How can I resolve the issue of previously reconciled transactions appearing back in the register as unreconciled?

I am experiencing the same thing, with some check and some deposits. 

QuickBooks Team

Re: I think there is a bug in my reconciliation register. How can I resolve the issue of previous...

Hi there, joeliz90731.


Thank you for posting here in the QuickBooks Community.


You can follow the steps provided by my other colleague @MaryLandT to pull up the Reconciliation Discrepancy report. This way you will be able to see if there are any changes made since the last reconciliation.


If there are no changes on the report, it's possible that they were duplicate transactions. if that's the case you can remove them.


Here's how:


  1. Click the Lists button, then Chart of Accounts.
  2. Choose the appropriate bank account.
  3. Locate and right click the duplicate transaction, then choose Delete Check or Deposit.

If the transactions show they were changed, you'll need to make the necessary corrections. For further assistance, I suggest consulting your accountant.


If you have to add entries or you have modified previously reconciled transactions, you can perform a mini-reconciliation.


If you have discrepancies in your reconciliation, you can refer to this article for steps to fix them: Fix Reconciliation Discrepancies.


Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

Level 1

Re: There is a definitely a bug on this especially when you d...

I have run into this problem in both QuickBooks and Quicken (latest versions). Charges and payments both show up in credit column after downloading from financial site. Some bug in how Intuit imports the data. I've used both programs for over 20 years but this and several other issues have me considering switching to another software.

QuickBooks Team

Re: There is a definitely a bug on this especially when you d...

Hello there, @qablooie.


Allow me to share information about the charges and payments appearing back after downloading from your financial institution.


QuickBooks depends on the bank on what they are sending. We can exclude the transactions to remove the downloaded ones.


Here's how:


  1. Go to Banking from the left menu.
  2. On the Banking page, select the For Review tab.
  3. Select the checkboxes of the transactions to exclude.
  4. From the Batch actions drop-down, choose Exclude Selected.

Excluded transactions are listed on the Excluded tab for reference or review, but are not tracked or reported as part of your business finances and don't appear in any associated account registers or reports. 


For more information, about excluding transactions, please refer to this article:Exclude expenses from downloaded bank transactions.


Once you've done Excluded the transactions, we can  Import web connect so that the banking transactions from your Bank website will become available in your Bank feeds.


As always, you can check this article to learn more about how to import or export info with QuickBooks Desktop: Import and export data in QuickBooks Desktop.


Feel free to post a comment below if you have other questions aside from this. I'll be around if you need me. Have a good day!

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