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kta1954
Level 1

I transferred funds from QuickBooks checking to my business checking account and it has been 5 days and it has not cleared my business checking account. Who do I contact?

How do you correct a transfer error?

1 Comment 1
KimberlyS
QuickBooks Team

I transferred funds from QuickBooks checking to my business checking account and it has been 5 days and it has not cleared my business checking account. Who do I contact?

You will receive an email notification with directions for your next steps if a QuickBooks Checking funds transfer fails, kta1954.  I will provide more insights into this situation, including who to contact if you don't receive an email.

 

Transferring money from your QuickBooks Checking account to an external bank account typically requires 3 to 5 business days. Meanwhile, if you qualify and choose instant transfer, your funds will be available within 30 minutes.

 

When there's an issue with the transaction, you'll receive an email notification containing the details of the error and instructions on how to fix it. Hence, I recommend checking your inbox or spam folder to see if you got one.

 

If there's no notification and your funds fail to arrive within the allotted time, contact our payments support team for immediate assistance. They are well-equipped with the tools and expertise to identify the cause of the delay, ensuring your funds are transferred accordingly.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select (?) Help and proceed to the Search tab.
  3. Key in a question or topic from the designated field, then click Contact Us at the bottom of the Help panel.
  4. Choose Chat or Callback.

 

Additionally, observe their support hours for convenience as you initiate the process above.

 

For more insights and resolutions to common inquiries regarding QuickBooks Checking, refer to this detailed article: QuickBooks Checking FAQ.

 

On the other hand, you might want to set aside your funds for future expenses using envelopes. These amounts will be separated from your account to prevent accidental spending.

 

Please revisit this thread whenever you have questions about funds transfer with QuickBooks Checking. You can leave your concerns through the Reply button below, then ensure to tag us in the Community.

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