Glad to see you in the Community, isurusworldwide.
I can provide clarification on why the transferred money didn’t go through.
QuickBooks Online is a diary of your business that keeps track of what’s happening to the transactions. That’s why transferring money within the company will not be processed on the actual bank account.
For more insights about the transfer process, check out the following article. It contains detailed instructions on the different ways on how to move funds from one account to another: Transfer funds between accounts.
Keep me posted if you have any other concerns or questions. I’ll jump right back in to answer them for you. Have a great rest of the day.
