Thank you for reaching out to us, @klb6.
Reconciling an account can be challenging sometimes. I'll help you with reconciling the bank account.
When you undo a reconciliation, you'll have to edit each transaction. Here's how:
- Click Accounting.
- Proceed to the Chart of Accounts option.
- Choose the bank account.
- Click View register.
- Choose the transaction you want to unreconcile.
- Select the box where you can see R, then continue clicking until it's blank.
- Choose Save.
Once finished, you can reconcile an account in QuickBooks Online to correct the balances on the current period.
We're always here in the Community to help if you have any other questions related to reconciling bank accounts in QuickBooks. Stay safe!