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lapoolconsultant
Level 1

I’ve accidentally downloaded all my phone contacts into QuickBooks. How do I delete and start over

 
1 Comment 1
MirriamM
Moderator

I’ve accidentally downloaded all my phone contacts into QuickBooks. How do I delete and start over

Let me get the help you need in deleting the contacts you've accidentally downloaded, @lapoolconsultant.

 

In QuickBooks Online (QBO), there are two ways on how to delete a customer or vendor. 

 

Here's the option 1:

  1. Go to the Sales/Expenses menu at the left panel. 
  2. Select the Customers/Vendors tab.
  3. Pick a customer or vendor.
  4. On the Customer Details/Vendor Details tab, click Edit
  5. Tap the Make inactive button.
  6. Hit Yes to establish the deletion. 

Here's the option 2:

  1. On the  Customers/Vendors tab, put a checkmark on the box beside the customer's/vendors name.
  2. Click the Batch actions drop-down.
  3. Choose make inactive.
  4. Hit Yes to establish the deletion. 

For more information about this process, take a look below articles:

In case you'd like to run reports to show active customers or vendors only, you can do so by customizing the reports.

 

That's it! If I can be of additional assistance, let me know by commenting below. I'm here to back you up. Take care and have a great day!

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