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Level 1

I've tried linking my personal Amazon account to Quickbooks self-employed to import receipts, but the authentication that happens at about 5am every day fails. Any ideas?

2-Step authentication is already off on Amazon. Amazon sends an email at about 5am about the request, even if I approve it right away, the import fails.
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QuickBooks Team

I've tried linking my personal Amazon account to Quickbooks self-employed to import receipts, but the authentication that happens at about 5am every day fails. Any ideas?

 

I can provide additional information on how to resolve the error between QuickBooks Self-Employed (QBSE) and Amazon, @Us.r58441

 

We recently had an issue with the connection between QuickBooks Self-Employed (QBSE) and Amazon. However, this was already marked as closed and resolved. Since you're still having an error I suggest reaching out to our Customer Support for QBSE. 

 

Their tools can isolate the issue you're having and help you resolve the error you're having by refreshing the connection between Amazon and QBSE. Here's how to reach them:

  1. Go to the Assistant menu from the top bar.
  2. Enter Talk to a human and select I still need a human.
  3. You'll now be provided with support options that is available at that time.
  4. Choose if you'd like to Message an agent or Get a callback

Here's how to contact QuickBooks Self-Employed Support. Also, here's more information about Amazon integration with QuickBooks Self-Employed.

 

Let me know if there's anything that I ca help with your account. Take care and have a wonderful day!

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