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I want 2 update my credit card transactions & prepare 2 reconcile. I clicked on Update your connections a box shows up that asks me 2 choose text or email, its not there

ok, there is supposed to be a way for me to choose which method i want, text or email, to receive the code to allow the updates to proceed, its not there and the code wont show up.
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QuickBooks Team

Re: I want 2 update my credit card transactions & prepare 2 reconcile. I clicked on Update yo...

Hey there, @cece423soap.

 

Multi-factor or Two-factor authentication depends on your financial institution. Let me provide some details about this.

 

Some financial institutions don't require the multi-factor authentication when updating your accounts.

 

In addition, if your financial institution requires the authentication, you need to enter your credentials within two minutes of being prompted.

 

Also, I suggest updating your sign in information using an incognito browser. This way, you can trigger the two-factor authentication for your account.

 

You can use these keyboard shortcuts in opening an incognito browser:

  • Google Chrome: Ctrl + Shift + N
  • Internet Explorer: Ctrl + Shift + P
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

You can refer to this article for more details: How to Use Automatic and Manual Online Banking Updates?

 

You can always let me know if you have any other concerns. I'll be here to assist you.

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