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Hello and welcome to QuickBooks Community, danaelrod.
You can follow these steps to go back to the manual sales tax:
If the option is unavailable. you can reach out to our Customer Care Team by following these steps:
I'm also adding this article that you can use for future reference: Sales tax in QuickBooks Online.
Should you have other questions or concerns, feel free to leave a comment here and we will get back to you the soonest. Thanks.