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lindamendevil
Level 1

If my bank account is closed due to retiring and there is still taxes owed from 2025 that was just sent to me and they tried to take funds out of closed account

Where do I send money owed ?

1 Comment 1
Rusimyhr
QuickBooks Team

If my bank account is closed due to retiring and there is still taxes owed from 2025 that was just sent to me and they tried to take funds out of closed account

Hi there, Linda. It is great to hear you are moving into your retirement and I appreciate you reaching out to ensure your final 2025 tax payments are handled accurately. I can certainly guide you on the best path to get this settled.

 

Since the original bank account is closed, our automated system requires a manual step to complete the withdrawal. This has placed a temporary Non-Sufficient Funds (NSF) hold on the account. To resolve this and ensure your taxes are paid, I recommend contacting our Live Support Team. They will provide you with the secure, manual steps needed to settle the balance and restore your service.

To connect with them, follow these steps:

 

  1. Click the Help (?) button in the top-right corner of your QuickBooks screen.
  2. Select the Assistant tab and type Talk to an expert to get support options.
  3. Choose your preferred method, either Chat or Callback.

 

To learn more about our support availability hours, feel free to visit this material: Get help with QuickBooks products and services.

 

Let us know if you have more concerns regarding QuickBooks. We're always here to help.

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