Im having problems connecting to the banking icon to reconcile my accounts
I know that this hasn't been easy for you, wbriscoe.
I'll make sure that you connect and reconcile your accounts.
If it's your first time connecting your accounts, you can perform some basic troubleshooting steps to fix the issue. There are times that stored cache in the browser becomes corrupted causing unusual behaviors in QuickBooks Online.
You may start by accessing your QuickBooks account in a private/incognito browser. Doing this process will you rule in/out the browser as the culprit here. Feel free to use these shortcut keys:
Google Chrome: Ctrl + Shift + N
Mozilla Firefox and Microsoft Edge: Ctrl + Shift + P