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vvdariavv
Level 2

Import transactions

Hello Team,

 

Sorry, I am kind of new here. I did not find the information on have long will take to solve the problem with Brexit. My banking doesn't update automatically. I do not really understand how this affects my QB in the USA, but it doesn't work because of this. Does anyone have an update on it? 

6 Comments 6
BettyJaneB
QuickBooks Team

Import transactions

Thanks for reaching out to the Community for your Brexit bank concern, @vvdariavv.

 

I'd like to share some updates regarding why your bank transactions are not updating automatically in QuickBooks Online.

 

The new UK-EU relationship regulatory changes impact how QuickBooks integrates with financial institutions. That said, temporary disruption to your banking connections with UK and EU banks may occur. This can be the reason why bank transactions are not automatically appearing in the system.

 

Know that our engineers are working to restore the connection in a timely manner. To learn more about this transition, please see this link: Brexit FAQ.

 

On the other hand, to get your work done, I suggest manually uploading your bank transactions in the system.

 

Here's how:

  1. Click Banking from the left navigation panel.
  2. Pick File Upload from the Update drop-down menu or Upload transactions manually if there isn’t any bank connected to QBO.
  3. Select Browse and choose the file you downloaded.
  4. Choose an account from the list, then Next.
  5. Follow the on-screen instructions to map the fields.
  6. Select the transactions to import.
  7. Click Yes.
  8. Hit Let’s go.

Please see this article for more details: Manually upload transactions into QuickBooks Online.

 

Let me know if there's anything else you need help with. I'm just a click away. Have a nice day!

Fiat Lux - ASIA
Level 15

Import transactions

@vvdariavv 

As an additional option, you may explore this app to convert bank data into your QBO account.

https://www.moneythumb.com/?ref=110

 

vvdariavv
Level 2

Import transactions

Thanks! But I am confused because the company I am trying to update the transactions is USA based. So how Brexit can affects on BoA and USA based company?

AlcaeusF
Moderator

Import transactions

Hi there, @vvdariavv.

 

I appreciate you for reaching out to the Community. Allow me to chime in and share some clarification about your banking concern in QuickBooks Online.

 

The bank connection interruptions will depend on the location of your business and the bank. There are financial institutions that previously use framework under different regulations to provide bank feeds.

 

Also, I suggest contacting your bank regarding the connectivity concern. One of them will be able to provide additional information regarding the resolution.

 

If you need tips and related articles in managing your account, you can check out our QuickBooks Community help website.

 

Drop me a comment below if you have any other questions. I'll be happy to help you some more.

vvdariavv
Level 2

Import transactions

Thank you for your assistance, but still nothing concrete. I am talking regarding USA company and Bank of America bank. All topics say only about Brexit which is trying to explain this problem. Thus I am trying to understand how Brexit affects our BoA connection with our USA company? How long this problem will take. I do not have a possibility to download bank statements so there is a gap in my job because of this and I even cannot understand why did it happen?

katherinejoyceO
QuickBooks Team

Import transactions

Thanks for coming back, @vvdariavv.

 

As mentioned by my peer @BettyJaneB, our engineers are now working to identify the cause of this issue. At the moment, we're unable to provide the exact time for the fix. But don't worry we'll notify you as soon as the connections are re-established. 

 

Feel free to message again if you have additional questions. We're always delighted to help. 

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