It's nice to see you here in the Community, @RamoneKalsaw.
I'm here to ensure you can import your transactions successfully from QuickBooks for Mac.
To figure this out, let's check with updating your QuickBooks to the latest release. It improves program functionality and fixes known issues. There are three ways on how you can download and install them.
These are the following:
- In-product update
- Manual update
- Update QuickBooks Server for Mac
You can check out this article to learn how to update QuickBooks Desktop for Mac.
If you encountered a problem after running the update, I recommend uninstalling and reinstalling it. It refreshes your data and helps resolves unexpected behavior in the system.
In case you're using the CD to install the product, make sure you have it handy along with your license numbers.
Once ready, follow these steps to uninstall:
- Close QuickBooks.
- Go to the Finder menu.
- Select on Go Applications.
- Drag the QuickBooks icon to the Trash.
- Reinstall the latest version.
After that, reinstall the latest version. Here's how:
- Go to QuickBooks Product Updates.
- Select your QuickBooks Desktop version.
- Click on Download to download the installer file to your computer.
- Double-click the downloaded .dmg file.
- Drag the QuickBooks Desktop icon to the Applications folder to install. Then, restore your company file in QuickBooks.
You can verify the update by pressing the Cmd+1.
If doing this doesn't make a difference, you may clean install the program. Please refer to this link for complete details about this procedure: Learn how to clean install or clean uninstall QuickBooks for Mac.
To know more about the importing process in QuickBooks Desktop for Mac 2020, kindly refer to this PDF guide: QB Desktop for Mac User's Guide.
I've added an article that provides you the list of new features that the system offers: What's new in QuickBooks Desktop for Mac 2020. It contains information about dark mode, modernized reporting, and company snapshot t name a few.
Don't hesitate to leave a comment below if you need more help. I'm here for you. Wishing you all the best!
