Hi there, shethewheel.
I understand the importance of bank connectivity in keeping your business running smoothly. Let’s work together to get this sorted as quickly as possible.
To help us narrow this down, could you confirm if you’re seeing any specific error code or message when you try to reconnect your Bank of America account in QuickBooks?
In the meantime, I recommend contacting our QuickBooks Live Support team again, as they have the tools and access to effectively resolve this concern and provide the latest updates.
Here’s how:
- In QBO, navigate to the Help (?) icon in the top-right corner.
- Click on the Search tab, then select Contact Us.
- Enter a brief description of your concern, then click Continue.
- Choose either Chat or Callback options.
You can check our support hours and pick a convenient time to connect in this article: Get help with QuickBooks products and services.
If you need further assistance, please don't hesitate to reach out. We're always here to help.