Is Quickbooks waiving the 1% transfer fee for bank deposits?? I keep getting charged..
Hi there, apacemoving.
I'd like to share an idea about the 1% fee of processing the ACH bank transfer in QuickBooks Online.
Yes, QuickBooks waive a transfer fee for bank deposits. When we process bank transfer with a maximum of $10 per transaction, QuickBooks will charge 1% for every ACH payment process. That's the reason why you're getting charged for that particular rate.
In QuickBooks, there are several payment rates per transaction. If you would like to gather more details about it, you can check this article in your free time: Accept ACH payments and eChecks. From there, you'll see the frequently asked questions about the fees, and you might get the details you need right now.
In case you need further assistance in checking how the charge is being done to your account, you can contact our payment support. They can access and review your account in a private environment and thoroughly explain the payment scheme you have.