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anastasia-hansen
Level 1

Is there a way to clear data from quickbooks online? I dropped this course last july before finishing it. Now I have to retake it before graduating.

 
1 Comment 1
SarahannC
Moderator

Is there a way to clear data from quickbooks online? I dropped this course last july before finishing it. Now I have to retake it before graduating.

Hello there, anastasia-hansen. Glad to have you in the Community.

 

Let me address your concern and help you with that.

 

If you’re a new customer and are within the first 60 days of having set up your account, you can delete all of the existing data and start over from scratch.  Once the data is deleted we do not have any option to restore them.

 

In your case, we can cancel your current company and start a new company to start from scratch since your account has been set up for more than 60 days. Here are the steps on how to do it:

 

  1. Go to the Gear icon.
  2. Select Account and Settings under Your Company.
  3. Click Cancel in the QuickBooks section. Then, follow the on-screen instructions to completely cancel your account. If you're using payroll, it is recommended to cancel it too.

 

Then, start creating a new company by logging in to this website. Enter the same user ID and password. You can use this article as a reference when starting a new company in QuickBooks Online.

 

I'm always here if you need anything else. I hope you're having  a great day. Take care!

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