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Buy nowIf you are using QBO Simple Start or your QBO account > 60 days old, you should open a new blank QBO account and cancel the old one.
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Good Morning @debra-boevansrea
I completely get wanting to reset. Sometimes it just seems easier to start from scratch.
If you're a new customer, you can simply start over. If you've used QuickBooks for a while, you need to create a new company.
If you’re using QuickBooks Essentials, Plus, or Advanced and your account is less than 60 days old, you can purge the information and start over. If your account is 60 days or older you’ll need to cancel the account and start a new company.
Prior to doing this be sure to disconnect any bank accounts or third party apps to avoid permanent damage to those connections.
To delete your data:
For example:
Once the process is finished, you can start your books from scratch.
I highly recommend taking a look at this guide prior to deleting your data: Delete your data and start over in QuickBooks Online
Let me know if you have additional questions about deleting data or anything else. I’m just a quick click away and happy to help any time.
Have a great day!
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