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Level 1

Is there any way to remove the deposit failed notice? We resolved it and it got deposited a while ago I just am frustrated that the message doesn't go away.

 
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Moderator

Is there any way to remove the deposit failed notice? We resolved it and it got deposited a while ago I just am frustrated that the message doesn't go away.

Hi @hellotechiemamma,

 

Thanks for the question!  Let's see if this resolve the issue.  Try deleting the payment; then, manually record the payment and deposit.  Once you've done that, either the notice will drop off or you should be able to delete it.

 

Let me know if that works!

 

Lucas

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