cancel
Showing results for 
Search instead for 
Did you mean: 
mfs-teresa-milam
Level 1

item shows as both cleared and uncleared

item shows as cleared_LI (2).jpguncleared item_LI.jpg

I have a bank charge for a returned check as well as the entry for the returned check that I marked as cleared on last month's reconciliation, but showed up again on this month's reconciliation. When I open the item, it has the green check mark and is stamped cleared. I already know that I will be marking it cleared again on this reconciliation and making a journal entry at the end to explain the difference, but why did this happen at all? Any explanations?   Upon further examination, both items had the bank as the account. If I made the fee an expense, it went away. 

Upon further inspection, the items

1 Comment 1
MJoy_D
Moderator

item shows as both cleared and uncleared

I can help you check what has caused this reconciliation error, @mfs-teresa-milam.

 

A reconciliation adjustment is used to match your bank records if there are any discrepancies. 

 

It's possible that someone has changed this transaction. You can run a Reconciliation Discrepancy report to show any transactions that were changed since your last reconciliation. 

 

Here's how:

  1. Go to the Reports menu and hover over Banking and choose Reconciliation Discrepancy.
  2. Click the account you're reconciling and then hit OK.
  3. Review the report. Look for any discrepancies.

You can check now check who has made the changes.

 

For more information, check this article: Fix issues when you're reconciling in QuickBooks Desktop.

 

Here's everything that you need to know in reconciling your accounts in QBDT: Reconcile an account in QuickBooks Desktop.

 

I'm always here if you need further help in reconciling your accounts. Take care and have a great rest of the day!

Need to get in touch?

Contact us