Hi there, @hailamadesigns.
I'd like to begin by welcoming you to the QuickBooks Family. I'm here to help share some information about importing your Square sales into QuickBooks Online.
It's possible that the information you're referring to is part of the limitations in importing. The importing limitations that you need to know are the following:
- None of the details of your customers’ information, such as name and email address, is imported.
- This app provides limited multiple-location support.
- A single unified summary view of your daily transactions is not provided. Instead, each transaction is automatically imported daily, one-by-one after it has posted.
- Once a Square account is connected to a QuickBooks Online account and transactions have been imported, those transactions will not import again into any other QuickBooks Online account.
You can check out this link for more details about Sync with Square: What is Sync with Square and what should I know before I connect to this app?
Your feedback about the app also matters to us, so feel free to provide suggestions directly on this link: https://appcenter.intuit.com/app/apps/appdetails?shortName=app-b7qjt5yrgg&.
Please let me know if you have other questions about importing information in QuickBooks. I'm here to help.
