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Kim_Contracting
Level 1

Linking Bank Account

I tried linking my business bank account and followed all the steps. I checked with my bank and the account is linked with inuit/QuickBooks but nothing shows on my QuickBooks account, when I pressed banking it sends me to link my bank account all over again even though on my bank’s end is already linked.

1 Comment 1
JamesDuanT
Moderator

Linking Bank Account

I appreciate your effort in linking your bank account with QuickBooks Online, Kim.

 

Once you've done it successfully, the Banking page downloads up 90 days worth of transactions. Let's do some troubleshooting steps to get rid of any cache-related issues.

 

Let's try accessing your QuickBooks  Online account through a private browser or a different one. If the Banking page works properly, we might want to clear the cache storage of your regular browser.

 

Otherwise, I'd recommend reaching out to our QuickBooks Customer Care Team. They'll be able to review your account and investigate this issue further.

 

Feel free to reply if you have other concerns.

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