Manually uploaded transactions showing in bank feed, but not in registrar

doubletax · ‎March 07, 2021

I had a few months of missing CC transactions missing since the bank was not synced, and since its been more than 90 days I had to upload the transactions of those files manually with a QBO file. The transactions appeared in my bank feed (I can add, exclude, review etc), however they don't show in my registrar, and thus I can't use the reconciliation feature as they don't appear.... Whats going on?? What can I do to fix this?

Kristine Mae · ‎March 07, 2021

We don't have to fix anything, Doubletax. Let me explain how it works.

We'll have to review, categorize, and add or match them to any existing transactions. Once it's added or match, you will see them in the register.

Feel free to check this article to help you with reviewing bank and credit card transactions: Categorize and match online bank transactions in QuickBooks Online.

Once they're in the register, you can reconcile the account.

If there's anything else that you need, feel free to reach out to us again. We're available 24/7 to help you. Keep safe!

View solution in original post

Kristine Mae · ‎March 07, 2021

We don't have to fix anything, Doubletax. Let me explain how it works.

We'll have to review, categorize, and add or match them to any existing transactions. Once it's added or match, you will see them in the register.

Feel free to check this article to help you with reviewing bank and credit card transactions: Categorize and match online bank transactions in QuickBooks Online.

Once they're in the register, you can reconcile the account.

If there's anything else that you need, feel free to reach out to us again. We're available 24/7 to help you. Keep safe!

doubletax · ‎March 07, 2021

Thanks Kristine, after reviewing, I do indeed see the transactions in the register

GlinetteC · ‎March 07, 2021

Glad to have you back, doubletax.

We're glad to hear that the steps provided by my peer works for you.

Should you need some references for future use, please feel free to visit our Community Help page. We have articles that have detailed information to address your concerns.

As always, the Community team is here to help you. Keep safe!

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Manually uploaded transactions showing in bank feed, but not in registrar