cancel
Showing results for 
Search instead for 
Did you mean: 
kattyshandcrafts
Level 1

Matching transactions

I'm trying to match a bank deposit to multiple sale receipts. When I try to match one deposit to 6 receipts one of the receipts is missing (yes, I checked the date is correct and that it's not matched to any other transaction).

 

When I try to match a different deposit to other receipts I'm able to see all of the receipts, including the missing one.

 

Since taxes are due soon I would appreciate your help.

1 Comment 1
Adrian_A
Moderator

Matching transactions

Hi, kattyshandcrafts.

 

You'll want to check if you had lump sum the 5 sales receipts to your bank. The transactions will not be shown once you match the sales transactions. Instead, you can match it under your bank deposit.

 

Here's how to check and edit the transactions:

  1. In the left panel, click the Sales tab.
  2. Choose All Sales.
  3. On the Sales transactions page, click the Print drop-down on transactions that you want to view.
  4. Click View/Edit.
  5. On the Deposit to field, choose the where do you want the sales receipt to be deposit.
  6. Click Save and Close.

You can repeat the steps for the rest of the transactions.

 

Don't hesitate to post again for your other concerns.

Need to get in touch?

Contact us