Good day, @Kelsie504.
Allow me to share with you some insights about your question. First, transactions that appear on the Payment column means that you've made a money-out transaction such as an expense.
Also, the other deposit and payment section could be a duplicate transaction if it has the same amount. One could be made by doing manual deposit for the payment and the other one is done by receiving the payment through Undeposited Funds.
Delete the manually recorded deposit to clear the undeposited fund. However, to make sure your transactions aren't messed up, I recommend sending us screenshots. This way, we can have a better look and give you accurate suggestions.
Meanwhile, you can check out this help article if you've got other QuickBooks concerns: Help article.
Keep me posted if you have additional questions with your account register. I'll be here to back you up. Have a fantastic day and keep safe!