my auickbooks shows the correct checking account balance but quickbooks report shows a higher balance. how can i fix

Hi there, maggie2029.

Let's go through a few steps to resolve the discrepancies you are experiencing in your QuickBooks Online (QBO) reports.

First, we need to identify which transactions have contributed to the incorrect balance. Check for any excluded transactions in the reports and consider using QBO filters such as transaction dates or reconciled status. Ensure all transactions are included.

Next, look for any duplicate entries. For example, if you manually entered a check and also added it from the bank feed instead of matching it, the expense is being counted twice in your reports.

After checking these areas, you can regenerate the Balance Sheet report to ensure the balance reflects correctly.

Here's how:

1. Go to reports in the left menu.
2. Select Standard reports.
3. Search for the Balance Sheet report.
4. Run the Balance Sheet report for All Dates.

Additionally, if you need help navigating the system, book a free consultation schedule with our expert from QuickBooks Live Expert Assisted.

Please let us know if you require any additional assistance with this matter. We'll be around to help.