Thank you for raising your concern here in the Community, 1caninecountrycl.
I'm here to help you update your bank account in QuickBooks Online (QBO).
You might have manually updated your connected bank account already, but sometimes a bank's website uses multiple layers of security that QuickBooks has difficulty getting through.
Let's run manual updates in a row to give the connection: Here's how:
- Go to Banking from the left menu.
- Choose the Update button. This will attempt to connect and update your bank account which may take a few minutes.
- Whether you get an error or not, do two more manual Updates (for a total of three).
If the transactions still not downloading, you can follow the steps given in this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.
For future reference, you can check this article that'll help you categorize and match transactions in QuickBooks Online.
Please let us know in the comment section below if you have other banking questions or concerns. I'd be glad to help you out anytime. Take care!