It's nice o see you here, @sdsurfchik.
Let's run QuickBooks Online (QBO) in an incognito or private browser. This mode avoids cache data and helps load QuickBooks' control elements of the graphical user interface seamlessly.
Run a supported browser and then follow one of these shortcuts:
- Google Chrome: Press Ctrl + Shift + N
- Mozilla Firefox: Press Ctrl + Shift + P
- Microsoft Edge: Press Ctrl + Shift + P
Sign in to QBO from there and click the Update button in Banking. If this works, clear your browser's cache. Cleaning it will enhance browser performance while using QuickBooks.
Once updated, you can now categorize, match, and add new transactions in QuickBooks.
Please tag me (@Jovychris_A) if you need further assistance. I'm always around to help. Take care, and have a nice day ahead.