Let me assist you in connecting your bank account, pumpkinhillvet.
I understand that you can log in to your bank. We still need to make sure that they aren't on system maintenance or any system issue. That can cause connection errors between your bank and QuickBooks Online. You'll want to check if there's an alert or notification since you can log in.
We can also do a manual download. From the Banking or Transactions menu, go to the Banking tab, and select Update.
Additionally, I'd like to know if you received an error message. For more details, here's what to do if you get a bank error or can't download transactions in QuickBooks Online.
In the meantime, you'll want to manually upload transactions into QuickBooks Online. All you need is a file from your bank that we can import.
Post again have more questions. We'll respond as soon as we can.
