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My bank import is bringing in balance update but not the transactions on manual update. Not showing any error code. How can I resolve this?

 
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Community Manager

Re: My bank import is bringing in balance update but not the transactions on manual update. Not s...

Hi danfleming1979,

 

Let's clear the browsing history so that QuickBooks will download the transactions. If you're using Chrome, click on the hamburger icon or settings and select History to delete the data.

 

You can also find more steps for other browsers in this article: How do I clear my browser cache and temporary Internet files?

 

Once done go back to the Banking page and click on the Update button.

 

Let us know if you have any questions. We're here to help.