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Connect with and learn from others in the QuickBooks Community.
Join nowHi carthaycir,
If your bank register has been updated, it means you are receiving updates from your bank. Please check them out in the Categorized section on the Banking page.
This scenario happens if you have a Bank Rule that is set to automatically accept transactions if they meet the set conditions. As a result, those transactions will no longer show up in the For Review section, but you can find them in the Categorized section.
Lastly, you can check the Rules tab to review your list of bank rules.
Feel free to go back to this thread if you have other questions about online banking.
Hello Jess, Not sure I made myself clear. In my register, I do see uploads from the bank. However on banking page it shows that there is nothing in my account (there is). In addition another of my accounts, simply disappeared all together, and I can't link it back again to the bank.
Hi there, @carthaycir.
I'd be happy to help you perform some troubleshooting steps to fix any bank connection issues. But first, I'd like to know if you have received any error messages when doing some tasks on the Banking page so that I can identify the best way to fix it.
Regarding your first concern, I'd recommend clicking the Update button to refresh the bank connection and display all the transactions that was stuck in between. I've added a screenshot for your reference:
If you're still not able to see the bank transactions, you may need to do the possible fix below:
Here's an article that you can check out to know more detailed steps: What to do if bank transactions won’t download. This also contains sub-article on how to manually import your bank transactions if you need to match the transactions now.
If all the workaround mentioned will not work, I'd recommend contacting our Customer Care Team to help you get to the bottom of this.
You're always welcome to share the any updates about your concern or if you have other questions in the comment section. I'm ready to back you up.
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