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Thanks for posting here in the Community space today, @phyllis4. I can certainly help you sort the transactions in your bank register.
Follow these steps to proceed:
See the screenshot below for your visual reference:
For more details about sorting your register in QuickBooks Online, see this article: Find, review, and edit transactions in account registers.
If the issue persists, you can try what Fiat Lux - ASIA has mentioned above to check if this is a browser-related issue.
In addition, I suggest reconciling your accounts every month. This is to effectively monitor the growth of your business and manage your income and expenses. For the step-by-step guide, kindly refer to this article: Reconcile an account in QuickBooks Online. It also contains instructions about reviewing your reconciliation report.
If you need more help with managing your bank transactions, please let me know and I'll get back to you as soon as I can. Take care, @phyllis4!
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