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jdelarosa
Level 1

My bank transactions has stop updating my bank transactions a few days ago. I already tried clicking the update button, and tried in incognito as well. any advise?

 
2 Comments 2
MonicaM3
Moderator

My bank transactions has stop updating my bank transactions a few days ago. I already tried clicking the update button, and tried in incognito as well. any advise?

Hello and welcome to the Community @jdelarosa.

 

Let me help you with your bank transactions. Sometimes when transactions aren’t updating, the best course of action is to disconnect and then reconnect. Let me walk you through how:

  1. Go to the Banking menu or Transactions menu. Then select the Banking tab.
  2. Select the tile for the bank account.
  3. Select the pencil ✎ icon, then select Edit account info.
  4. Select the Disconnect this account on save checkbox

 

Once you have disconnected the account, go ahead and reconnect, here’s how: Connect your bank account to QuickBooks

If you are getting specific errors, here is an article that can help: Fix bank upload errors

 

 

Let me know how it goes. I’ll keep an eye out for your reply. Feel free to ask if you have any additional questions or if I can help you in any other way.

Fiat Lux - ASIA
Level 15

My bank transactions has stop updating my bank transactions a few days ago. I already tried clicking the update button, and tried in incognito as well. any advise?

@jdelarosa 

If your bank supports SlickConnect, utilize the trial period of it to isolate the issue. 

https://www.moneythumb.com/?ref=110

 

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