Re: My credit card balance is way off from our actual balance. Anyone know how I can fix that?
Thanks for joining the Community, @payless4siding. I'm here to lend a hand with your credit card balance.
The bank balance and the one in QuickBooks Online (QBO) can differ as a result of multiple reasons, such as deleted transactions or duplicates. I suggest the following article as it covers the possible scenarios, as well as ways to fix it: How to fix differences between QuickBooks balance and bank balance. Additionally, there's a specific section on credit card accounts located at the bottom of the page.
I'm confident that this article will get you headed in the right direction for having the balances match.
As always, I'm just a few clicks away if you should need further assistance. Have a good one.