My credit card deposits aren't being deposited, even though it says they are

Thanks for checking with us about your credit card deposits, zebross79.

Depending on your bank, the deposit could take up to 30 minutes. You will receive an email once the funds have been successfully deposited. Furthermore, if you are a new user, we will deposit your first payment set within 5 business days. 

Also, we can accept requests before 3 p.m. PT to receive your money the same day. We process any remaining payments at the normal rate after 3 p.m. PT. You can make a request 24 hours a day, seven days a week:

We can check your current deposit speed in QuickBooks Online's Payments section. Here's how it's done:

1. Click the Gear icon at the upper right corner and choose Account and settings.
2. Select the Payments tab.
3. Review the Deposit Speed section.

I'd recommend reading this article: Find out when QuickBooks Payments deposits customer payments to learn more about how QuickBooks Payments handles deposits and funds. 

If you haven't received the funds within the time frame specified, I'd recommend contacting our QuickBooks Payments Support so they can check the status of your deposits. 

The following resources are useful. These will walk us through the process of accessing your statements and changing your default deposit account: 

Common Questions about QuickBooks Payments Deposits.

Change the account QuickBooks deposits payments info.

If I can be of additional assistance while working in QuickBooks, please don't hesitate to tag me in the comment section. I'm always ready to lend you a hand, zebross79.

Hi, zebross79.

Hope you're doing great. I wanted to see how everything is going about the credit card deposits. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!