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treasurer198
Level 1

My credit card transactions from Chase come in with a transaction date one day prior to the actual activity date in the bank portal. Is there a fix for this?

I enter invoices and enter the payment as a CC Bill Payment on the date I perform it. The transaction in the bank portal has the date I perform the transaction. The import into QBO has the date prior. Matching to the CC Bill Payment transaction causes QBO to post to an odd account because the payment hadn't technically been made yet. I'd rather the dates come in properly than accepting them then manually updating the transaction date.

2 Comments 2
MichaelaS
QuickBooks Team

My credit card transactions from Chase come in with a transaction date one day prior to the actual activity date in the bank portal. Is there a fix for this?

Hi there, treasurer198.
 

I understand how important it is to have accurate transaction dates when matching your credit card payments to invoices in QuickBooks Online (QBO). QuickBooks relies solely on the information provided by Chase Bank, there is no option to change or adjust the transaction dates imported from the feed.
 

The transaction will initially be moved to a default "Odd Account" or "Uncategorized Expense" account after matching because QBO is waiting for you to choose the proper category for these transactions. To avoid this, you can set up Bank Rules to automatically categorize Chase credit card transactions to the correct account (e.g., "Credit Card Payable"), even if the imported dates don’t match your payment records.
 

However, you can still reconcile transactions using the bank’s provided date, even if it differs from the payment date made. This keeps your ledger consistent with the bank’s records and prevents posting errors.
 

If you’d like to align the bank’s date with your payment date, you can either record your credit card bill payments one day earlier (to match the bank’s posting date) or manually match the transaction and adjust the bank feed transaction date after matching.


Please don' hesitate to leave us a response if you have other questions or concerns.
 

jamesjdt
Moderator

My credit card transactions from Chase come in with a transaction date one day prior to the actual activity date in the bank portal. Is there a fix for this?

Hi @treasurer198,


I just wanted to follow up to check if the resolution we provided helped resolve your issue.


Please let us know if everything is now working as expected or if you're still experiencing any problems.


We'll be glad to assist further if needed.

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