My last payment processed is not giving me the option to instantly deposit funds into my account

I can shed a light on that, septicworksllc-i.

It could be that the payment isn't eligible for instant deposit. These are the transactions that aren't included as part of your available balance. Additionally, the customer payments you receive between 2:00 to 3:00 PM PT can't be scheduled for instant deposit.

If you need to get your money on the same day, you can to manually request an instant deposit before 3:00 PM PT. I'll show you how:

1. In your QBO account, go to the Sales menu.
2. Select the Deposits tab.
3. Click Get it now in the instant deposit section.
4. Review the total and associated fees.
5. When you're ready, select Get it now.

I'm also adding these articles to help track and manage your customer payments in the program:

• Set up instant deposits
• Get help with instant deposits
• Find out when QuickBooks Payments deposits customer payments

Feel welcome to visit this thread again if you need more help in processing your payments. I've got you covered.

Hi septicworksllc-i,

Hope you’re doing great. I wanted to see how everything is going about the issue with your customer payments. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

i love how they don’t tell you before hand what payments are eligible and what payments aren’t. I have money stuck for over a week because of you people. Really worth the monthly fee … let’s support small businesses … liars 

I would like a list of what is approved for instant deposits and what isn’t. It’s not that hard to keep us apprised of the status. Small businesses are dependent on the money we are sending through you and we need to know when it’s going to be delayed.