Good morning, @kamisha19407,
Let me see if I can shed some light on funding. For customers who are new to Intuit, the first transaction or (if there are multiple transactions) first batch may be held for approximately 3-5 business days. An internal review is done at that time because you are a new business with us. After that initial hold, transactions are deposited to your account based on your account funding time. Generally, this will be 2-3 business days for credit card transactions and 5 business days for ACH transactions.
However, there may be other reasons that transactions may take longer; for example, suddenly processing $20K in one month when a customer had processed $2K previously may trigger a risk review, where we will hold funds while we review those transactions. Once those transactions pass review, they are generally released in 24-48 hours. For those cases, you would receive e-mail communications from the operations team advising of what information they are looking for.
If you do not fit into either of those scenarios, I would recommend contacting the payments team directly so they can review your account and give you an update on your transactions.
Here is the contact information for payments support:
Contact Payments
Thanks,
Lucas