My new bank TIAA does not support QBO only Quicken. What can I do about this issue?
I have connected QBO with two accounts on my new bank:
YIELD PLEDGE CHECKING at TIAA Bank is a bank (checking account). This account sometimes updates but I get an "!" error message
Your bank has new security steps that QuickBooks can't do for you
You can still get transactions from the bank into your books though. Would you like to see how?(192) More info Report this and get a message when it's fixed. For instance there were 3 transactions that did not update today.
TIAA Visa 1607 is a credit card account and is does not update and it gives me the same error message.
I correspondence with TIAA they state that TIAA supports Quicken but not QBO. Here is their reply:
I have been notified by our Bank team that they are compatible with Quicken, and not Quckbooks Online.It appears that Quickbooks Online is similar to Quicken so it may work, but we don’t normally support Quickbooks. The only aggregators that they support are Quicken and Mint.