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Welcome to the QuickBooks family, @GAHN.
I can get this fixed for you in no time. Before we start, I need to gather more information about the name of your bank.
Any additional details you can provide will help me check any ongoing issues reported by other users. While waiting for the details, I suggest importing your bank transactions manually via WebConnect.
It allows you to download your bank statements in specific formats (CSV, QBO, or QFX) from your bank's website and upload them to QuickBooks.
Once done, proceed with uploading the file to your QuickBooks account. Please follow these steps:
Additionally, here are some helpful references that you can check out about the WebConnect process, as well as fixing bank upload errors:
Fix bank upload errors in QuickBooks Online.
If you have additional questions or concerns while working in QBO, leave a comment below. I’ll be happy to help you out.