Connect with and learn from others in the QuickBooks Community.
Welcome to the Community, plsuniversal.
I'd be happy to lend a helping a hand with importing your bank statements.
As an initial troubleshooting step, let's perform a few manual updates to refresh the connection between your bank and QuickBooks Online.
Also, disconnecting a bank account is also helpful if QuickBooks Online won't reconnect even after clicking Update several times.
You may find this article helpful: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/How-to-add-and-connect-bank-and-credi....
I want to make sure you'll be able to connect your account, please let me know how it goes. Have a nice day!