My transactions are not differentiating between business and personal currently. Is this function temporarily disabled?

Welcome to the Community, @sahar2.

We want to provide a helping hand with your question concerning the function. However, we need to know more about it to provide accurate resolution and to resolve it as quickly as possible.

Are you referring to the Business and Personal option being unresponsive (see screenshot below)? Or is it missing from the Transactions section? Any further details would be much appreciated.

I tried it on my test account, and I was able to categorize transactions without any issues. If you're getting unusual results, I suggest you perform some troubleshooting steps to help isolate and fix the issue.

Please start with signing into your account through an incognito window to access QuickBooks without cookies. Here are the keyboard shortcuts:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift +N

If it gets you back on track, I recommend you proceed with clearing the cache. Over time a browser can accumulate too much data and can cause issues while using QuickBooks. However, if the issue persists, I suggest using other supported browsers.

For additional reference, I've attached an article you can use to learn more about categorizing transactions in QuickBooks: Categorize transactions in QuickBooks Self-Employed.

Please know that I'll be here if you need assistance with anything else. Have a great one.

I tried this and it did not help. There is no difference in the income and spending when I toggle between personal and business. I cleared cache and tried the incognito browser window. I think it's a problem with quickbooks... 

I know how frustrating it is going through multiple troubleshooting steps and not having any of them work, sahar2.

I appreciate you for performing the recommended solutions provided by my colleague. Clearing the cache and using other supported browsers are the basic troubleshooting steps to fix any issues when using QuickBooks Self-Employed (QBSE). 

Since the issue persists, I'd suggest contacting our Customer Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. 

Just check out this article to reach out to them: Contact QuickBooks Self-Employed Support. See the Support hours and types article to provide you a complete list of our products and services (along with their respective technical support schedules).

Visit our QBSE Helpful Articles page for more insights about managing your business. 

The Community will always have your back if you need a hand with running your business. I'll be here to ensure your success. Keep safe and healthy.