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Welcome and thanks for reaching out to the Community, @hello-kaleighbas.
May I know which specific bank you've connected to QuickBooks Self-Employed (QBSE)? Any additional information will help me provide the best resolution.
In the meantime, I suggest refreshing the connection to download the latest transactions. Here's how:
I'm also adding this article that tackles choosing the right categories for the downloaded transactions: Create rules to speed up reviews in QuickBooks Self-Employed.
Please leave a comment below if you have any other questions or issues. I'll be here to help. Have a wonderful day!